Catalog
Production cases
Financial agentic AI as it has actually been described in public: a named firm, a workflow, a primary source, and the thing we still do not know. Append-only — new cases do not rewrite old ones.
Consumer credit & banking
Service, underwriting, disputes, and in-app agents that act inside a bank’s own rails.
JPMorgan Chase
LLM Suite and legal agentic workflow
The largest public employee-facing agent platform in banking, now being extended into multi-step legal and research work.
Capital One
Chat Concierge
One of the few public, customer-facing multi-agent tools in US retail banking — a car-buying concierge, not a generic chatbot.
Commonwealth Bank
Agentic payment-dispute tool
A bounded, rules-heavy operations agent — the kind of work community banks can actually copy.
Fintech & payments
Agentic commerce, refunds, stablecoin rails, and merchant discovery protocols.
Klarna
Customer-service and refunds agent
The most-cited production agent in consumer fintech — and a cautionary tale about reading the second year of a deployment, not just the first press cycle.
Klarna
Agentic Product Protocol
An open feed so shopping agents can see live products and prices — the discovery layer before anyone talks about agent checkout.
Mastercard
Agent Suite, Agent Pay, and Agent Connect
The card network’s stack for letting merchants, platforms, and agents discover, authorize, and settle an agent-initiated purchase.
Coinbase
Payments MCP for agent stablecoin transactions
A machine-reachable payments server so an agent can move stablecoins without a human clicking a wallet UI.
Visa
Embeddable AI financial assistant
A network-provided assistant banks can drop into their apps without a custom model stack.
Markets, finance & risk
KYC, legal review, portfolio regimes, treasury, and model-risked multi-agent work.
JPMorgan Chase
Market-regime allocation agents
Research agents that classify macro regimes and rebalance a simulated stock–bond book — published as a backtest, not a live AUM product.
Anthropic
Financial-services agents (pitchbooks, credit, KYC)
A vendor suite aimed at the memo work that still sits between a banker and a committee.